Retail Home Delivery: Online Customers, Logistics and Supply Chain Management – Keynote speaker

www.globalchange.com Virtual companies, just in time, virtual conveyor belts, integration. Retail home delivery, shops, shopping, store, mall, delivery of online orders, dealing with the last mile. Global express delivery systems hard to compete with. Global courier services require huge capital and infrastructure. Competition in delivery services. Gaps in service. Faster delivery times. Logistical challenges and why online purchases are often too slow. Changing customer expectations for even faster response. Growth of same day delivery and overnight delivery. Business managementvideo by keynote conference speaker Dr Patrick Dixon, Futurist and author of 12 books on global trends including Futurewise and Building a Better Business. Speed of change, pressure to act fast. People react emotionally under pressure. Market research, customer opinion and trend analysis. Future vision. Future of logistics and supply chain management. Future of national post offices and postal service monopolies. DHL, Fedex and UPS global competition for just-in-time courier services. Growth of air freight, alternative delivery services. Deregulation of delivery services. Distribution and supplies of components, raw materials and finished products. Package and parcel RFID tracking technologies and RFID controversy. Road, rail, air and shipping comparative costs. Inflation and outsourcing. Overnight delivery and same day delivery services — growing demand. Pharmacies and garages lead way …